http://www.greensboro-online.com/standard-hotel/

Is the standard operation procedure for waiter/es in five star hotel available to be known by public?
My teacher gave a homework that we should search for the SOP / job description of a waiter/es at a five star hotel.. but it really hard to get them, even my friends who have visited the hotel can’t get them.. how should we get them? thanks before~
Unfortunately if you had time a manual would be the answer, but i only found them online.(purchase) so i searched and did not find much.
Did you go to the library? (cooking or career area?)
http://www.etiquetteguy.com/etiquettecourses.html
http://www.associatedcontent.com/article/271520/howto_be_the_best_waitress_or_waiter.html
http://answers.google.com/answers/threadview?id=50635
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